Trump claims the post office is losing billions because of Amazon, but it’s a lot more complicated

Posted by & filed under Chapter 13 - Future Issues, Decision Making, Global Management, Human Resource Management, Management, Operations Management, Organizational Structure & Design, Planning, Strategy, Teams, Technology.

Description: President Donald Trump is clearly not a fan of Amazon. He attacked the company via Twitter five times in the last week. Source: CNBC.com – video report Date: Apr 06, 2018 Link: https://www.cnbc.com/2018/04/06/trump-claims-amazon-is-ripping-off-post-office-but-its-complicated.html Questions for discussion: What does the report say about delivery logistics at Amazon? Why would Amazon be motivated to use multiple delivery services rather… Read more »

Air Canada flight staff graded on appearance, sexually harassed by management, union alleges

Posted by & filed under Communication, Conflict, Control, Decision Making, Ethics, Human Resource Management, Individual Behavior, Industrial Relations, Management, Social Responsibility, Teams.

Description: Airline says it has zero tolerance for harassment or discrimination Source: CBC.ca Date: Mar 28, 2018 Link: http://www.cbc.ca/news/business/air-canada-sexual-harassment-flight-attendants-cupe-1.4597640 Questions for discussion: Summarize the issues raised in this report. How should management and employees deal with complaints?

Walmart Pulls Cosmo From Checkout. Plus! Guess Who’s Claiming Victory.

Posted by & filed under Control, Decision Making, Ethics, Global Management, Leadership, Management, Operations Management, Planning, Social Responsibility, Strategy, Teams.

Description: Walmart customers looking to toss the latest issue of Cosmopolitan magazine into their shopping carts will have to search the superstore a little harder. Source: NYTimes.com Date: Mar 28, 2018 Link: https://www.nytimes.com/2018/03/28/business/media/walmart-cosmo.html?rref=collection%2Fsectioncollection%2Fbusiness&action=click&contentCollection=business&region=stream&module=stream_unit&version=latest&contentPlacement=6&pgtype=sectionfront Questions for discussion: What does this debate say about changing social attitudes? How should retail managers and publishers deal with the debate… Read more »

Facebook Is Making Big Changes to Its Relationship With Data Brokers

Posted by & filed under Change, Communication, Conflict, Control, Innovation/Creativity, Leadership, Management, Motivation, New product, Operations Management, Planning, Social Responsibility, Strategy, Teams, Technology.

Description: Facebook is placing new limits on the data it shares with data brokers—companies like Acxiom and Oracle Data Cloud, which compile dossiers on consumers so as to make it easier for advertisers to target them with appropriate pitches. Source: Fortune.com – video report Date: Mar 29, 2018 Link: http://fortune.com/2018/03/29/facebook-data-brokers-changes/ Questions for discussion: What are the changes taking… Read more »

In search of higher margins, Canada Goose to make more of its own luxury coats

Posted by & filed under Chapter 13 - Future Issues, Compensation & Benefits, Control, Entrepreneurship, Global Management, Human Resource Management, Innovation/Creativity, Leadership, Management, Negotiation, New product, Operations Management, Planning, Strategy, Teams.

Description: Company plans to have as many as 20 stores by the end of 2020 from six now Source: CBC.ca Date: Mar 21, 2018 Link: http://www.cbc.ca/news/business/canada-goose-production-1.4586041 Questions for discussion: Explain the success of the firm from an operations management point of view. Why has domestic production helped increase margins? What else can management do to… Read more »

Toys ‘R’ Us Is Closing Its Stores — But Who Will Take the Space?

Posted by & filed under Change, Chapter 5 - The Organizing Campaign, Communication, Compensation & Benefits, Conflict, Control, Global Management, Human Resource Management, Leadership, Management, Operations Management, Organizational Change, Planning, Social Responsibility, Strategy, Teams.

Description: The collapse of Toys “R” Us Inc. is yet another blow for landlords, who now will have gaping holes of suburban retail space up for grabs. And few tenants would want them. Source: Fortune.com – video report Date: Mar 16, 2018 Link: http://fortune.com/2018/03/16/toys-r-us-vacant-storefronts/ Questions for discussion: Why did the company fail? What could management… Read more »

WestJet chief Gregg Saretsky retires, effective immediately, replaced by Ed Sims

Posted by & filed under Change, Conflict, Control, Decision Making, Human Resource Management, Leadership, Management, Motivation, Operations Management, Organizational Change, Planning, Strategy, Teams.

Description: WestJet Airlines Ltd.’s announcement of a new chief executive, effective Thursday, marks an abrupt end to an eight-year run for outgoing CEO Gregg Saretsky. Source: Globe.ca Date: Mar 08, 2018 Link: https://www.theglobeandmail.com/report-on-business/westjet-ceo-gregg-saretsky-retires-effective-immediately/article38247007/ Questions for discussion: Why do you suppose leadership changes so abruptly so often at WestJet? Do you think this change at the… Read more »

Best Buy says goodbye to mobile phone stores

Posted by & filed under Change, Communication, Control, Decision Making, Environment, Human Resource Management, Leadership, Management, Negotiation, Operations Management, Organizational Change, Organizational Structure & Design, Planning, Strategy, Teams, Technology.

Description: NEW YORK— Best Buy (BBY) is shuttering all 250 of its small-format mobile phone stores in the U.S., saying the locations have become less profitable. Source: CBS.com – video report Date: Mar 01, 2018 Link: https://www.cbsnews.com/news/best-buy-says-goodbye-to-mobile-phone-stores/ Questions for discussion: Why is management taking this action? How have consumer buying behaviors changed since these stores… Read more »

Putting Green in the Tea Party, She Crusades for Clean Power

Posted by & filed under Decision Making, Environment, Ethics, Global Management, Innovation/Creativity, Leadership, Management, Motivation, Planning, Social Responsibility, Strategy, Teams.

Description: LAWRENCEVILLE, Ga. — Debbie Dooley’s conservative profile seems impeccable. The gun-owning daughter of a Baptist preacher, she was an early organizer for the Tea Party movement. She voted for President Trump and still supports him. Source: NYTimes.com Date: Feb 28, 2018 Link: https://www.nytimes.com/2018/02/28/business/energy-environment/debbie-dooley-energy.html?rref=collection%2Fsectioncollection%2Fbusiness&action=click&contentCollection=business&region=rank&module=package&version=highlights&contentPlacement=1&pgtype=sectionfront Questions for discussion: Summarize the business and economic details presented in… Read more »

Just how shallow is the artificial intelligence talent pool?

Posted by & filed under Compensation & Benefits, Decision Making, Entrepreneurship, Human Resource Management, Innovation/Creativity, Leadership, Management, Planning, Teams, Technology.

Description: It might be 10,000 or it might be 300,000. Whichever, ‘the talent shortage is real’ and the only solution is for universities and governments to fund more training Source: FinancialPost.com Date: Feb 07, 2018 Link: http://business.financialpost.com/entrepreneur/fp-innovators/just-how-shallow-is-the-artificial-intelligence-talent-pool Questions for discussion: Why is it important for HR managers to know the numbers of skilled AI engineers?… Read more »