Description: There are so many books on how to generate leads, close the sale, negotiate the sale, market the products and services and on and on. How many books have you read (or seen) about how to not lose the customer once you get them? You might think that once you have a customer, that… Read more »
Posts Categorized: Management
Tim Hortons franchisee organizer has licence revoked amid public squabble
Description: Head office and group of franchisees have been sparring over a number of issues Source: CBC.ca Date: Apr 10, 2018 Link: http://www.cbc.ca/news/business/tim-hortons-franchisee-kuziora-1.4612559 Questions for discussion: Summarize the issues facing Tim Hortons as an organization? How would you advise management to mitigate the dispute with franchisees? How would you advise management to mitigate the bad… Read more »
SPOS #613 – Tom Peters Is Back And Demands Excellence
Description: There is only one Tom Peters. He’s a legend. Literally. For anyone in business, Tom Peters is the gold standard. From his countless bestsellers (In Search of Excellence, Re-Imagine, and on and on) to his incredible public presentations. Source: Sixpixels.mirumagency.com.com – podcast Date: Apr 08, 2018 Link: http://sixpixels.mirumagency.com/podcast/archives/spos-613—tom-peters-is-back-and-demands-excellence/ Questions for discussion: What did you learn about… Read more »
The Truth About U.S.-China Car Trade
Description: Despite what President Trump says, America is coming out on top. Source: Fortune.com – video report Date: Apr 12, 2018 Link: http://fortune.com/2018/04/12/china-solar-intelligent-highway/ Questions for discussion: What does the report say about trade between the two countries? Who would benefit from higher tariffs? How would consumers respond to higher tariffs?
I Downloaded the Information That Facebook Has on Me. Yikes.
Description: When I downloaded a copy of my Facebook data last week, I didn’t expect to see much. My profile is sparse, I rarely post anything on the site, and I seldom click on ads. (I’m what some call a Facebook “lurker.”) Source: NYTimes.com Date: Apr 11, 2018 Link: https://www.nytimes.com/2018/04/11/technology/personaltech/i-downloaded-the-information-that-facebook-has-on-me-yikes.html?rref=collection%2Fsectioncollection%2Fbusiness&action=click&contentCollection=business®ion=rank&module=package&version=highlights&contentPlacement=1&pgtype=sectionfront Questions for discussion: Summarize the key… Read more »
Zuckerberg Just Proved Once Again That Congress Doesn’t Understand The Internet
Description: Today’s jumbled Facebook hearing left little faith that Congress could ever draft a useful data-protection bill, much less agree on one. Source: FastCompany.com Date: Apr 11, 2018 Link: https://www.fastcompany.com/40557799/zuckerberg-just-proved-once-again-that-congress-doesnt-understand-the-internet?utm_source=postup&utm_medium=email&utm_campaign=Fast%20Company%20Daily&position=1&partner=newsletter&campaign_date=04122018 Questions for discussion: Do you agree with the opinions expressed in this article? What should government do, if anything?
The British Bookmaker Betting Big on American Sports Gambling
Description: William Hill’s early wager may soon pay off. Source: Bloomberg.com Date: Apr 12, 2018 Link: https://www.bloomberg.com/news/features/2018-04-12/the-british-bookmaker-betting-big-on-american-sports-gambling Questions for discussion: Summarize what the article says about the industry and the players in it. Do you think behavior in the gaming industry is similar to that in the stock market?
Why An Investor is Smarter Than Your CEO
Description: Over the last 50 years, the New York Stock Exchange has outperformed all of its constituent companies. To beat this performance, companies will have to build internal markets for resource allocation. Source: GaryHamel.com Date: Apr 08, 2018 Link: http://www.garyhamel.com/video/why-investor-smarter-your-ceo Questions for discussion: What are the lessons for management and organizations to consider, as argued… Read more »
Aeroplan member offended by survey asking provocative questions on immigration, male dominance
Description: Survey asked if participants thought immigration ‘threatens the purity of the country Source: CBC.ca Date: Apr 02, 2018 Link: http://www.cbc.ca/news/business/aeroplan-survey-crop-immigration-1.4599686 Questions for discussion: Summarize the ethical and social issues raised in this report. Is this much ado about nothing, in your opinion? How should management at Aeroplan handle research designs going forward?
Trump claims the post office is losing billions because of Amazon, but it’s a lot more complicated
Description: President Donald Trump is clearly not a fan of Amazon. He attacked the company via Twitter five times in the last week. Source: CNBC.com – video report Date: Apr 06, 2018 Link: https://www.cnbc.com/2018/04/06/trump-claims-amazon-is-ripping-off-post-office-but-its-complicated.html Questions for discussion: What does the report say about delivery logistics at Amazon? Why would Amazon be motivated to use multiple delivery services rather… Read more »
