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Description: The parent company of Tim Hortons saw sales growth at Canadian locations of the coffee-and-doughnut chain as executives say their work to mend fraught franchisee relations is paying off, though more work remains.

Source: BNNBloomberg.com – video report

Date: Oct 25, 2018

Link: https://www.bnnbloomberg.ca/tim-hortons-parent-sees-canadian-growth-as-it-works-to-fix-franchisee-relationship-1.1157210

Questions for discussion:

  • Explain the expansion plans at Tim Hortons?
  • Do you think the Tim Horton’s business model will be well received in China?
  • What are the risks associated with this strategy?

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