Posted by & filed under Communication, Innovation/Creativity, Leadership, Strategy, Technology.

Description: I was surprisingly taken aback by the book,¬†Exactly What To Say. There are no stories in this book. No case studies. It’s a small book. It’s a very smart book. In a world where you might assume that anything and everything has already been written about sales,¬†Phil Jones’ book packs a lot of wows. Smart and just the facts and tactics. No fat… all protein.


Date: Nov 12, 2017


Questions for discussion:

  • What does Phil Jones say about communications that you believe is most important to effective managers?
  • Do you think managers can train themselves to use the techniques he mentions?

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