Juggling Many Tasks at Once

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The digital workplace puts more pressure on employees to attend to multiple tasks at the same time. Research shows that this can be counterproductive because employees are more error prone. Switching between tasks can lead to 20 minutes of lost time for each switch. The solution is focus. Managers have to create a culture where… Read more »

His Goose Is Cooke(d)

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Dealing with employee problems is rarely enjoyable, yet action is often necessary to ensure problems are not repeated. When the National Hockey League gave its toughest suspension of the season to the Pittsburgh Penguin’s Matt Cooke, it was trying to send a clear message that violent hits are unacceptable. Cooke is popular with his teammates… Read more »

Big Brother Is (Definitely) Watching

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Following the protests in Egypt and the fall of Hosni Mubarak, many are questioning how the Egyptian government chose to respond to social media and the internet. Rather than harnessing its power or, at least minimally, trying to manage it, Mubarak’s regime simply tried to shut it down. Other governments take different approaches, some going… Read more »

The Lowliest Technology

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Skilcraft pens are a government icon. The pens trace their origin to the Wagner Act, which established that the government would buy a certain amount of goods produced by blind workers. The specifications for the manufacture of these pens are exacting, but their performance has been unsurpassed for decades. QUESTIONS: It is just a pen!… Read more »