Posted by & filed under Communication, Management, Operations Management, Strategy, Technology.

Description: Digital video continues double-digit growth; OTT spend rises

Source: eMarketer.com

Date: Mar 28, 2018

Link: https://www.emarketer.com/content/us-tv-ad-spending-to-fall-in-2018?ecid=NL1001

Questions for discussion:

  • Summarize what the article says about ad spending?
  • Why is this happening?
  • How can traditional media deal with this environment?

Posted by & filed under Chapter 13 - Future Issues, Compensation & Benefits, Control, Entrepreneurship, Global Management, Human Resource Management, Innovation/Creativity, Leadership, Management, Negotiation, New product, Operations Management, Planning, Strategy, Teams.

Description: Company plans to have as many as 20 stores by the end of 2020 from six now

Source: CBC.ca

Date: Mar 21, 2018

Link: http://www.cbc.ca/news/business/canada-goose-production-1.4586041

Questions for discussion:

  • Explain the success of the firm from an operations management point of view.
  • Why has domestic production helped increase margins?
  • What else can management do to improve operations?

Posted by & filed under Communication, Conflict, Control, Leadership, Management, Social Responsibility, Strategy.

Description: It’s hard to fathom why Facebook’s number two has gone along with a crisis strategy that puts herself (and Mark Zuckerberg) squarely behind the curtain.

Source: FastCompany.com

Date: Mar 21, 2018

Link: https://www.fastcompany.com/40547010/at-a-moment-of-crisis-facebook-needs-sheryl-sandberg-out-front

Questions for discussion:

  • What does the article say about the response expected from Facebook?
  • What do you think is going on behind the scenes?
  • What message would you send out and who should make the presentation on behalf of the company?

Posted by & filed under Communication, Conflict, Ethics, Global Management, Individual Behavior, Leadership, Management, Operations Management, Planning, Social Responsibility, Strategy, Technology.

Description: Rep. Greg Walden (R-Ore.) discusses what lawmakers want to hear from Facebook and CEO Mark Zuckerberg about the data scandal as well as how, if at all, social media companies and data compilers should be regulated.

Rep. Walden: These are the issues we need Zuckerberg to address from CNBC.

Source: CNBC.com – video report

Date: Mar 22, 2018

Link: https://www.cnbc.com/video/2018/03/22/rep-walden-these-are-the-issues-we-need-zuckerberg-to-address.html

Questions for discussion:

  • Based on this report, how do you think government regulators are likely to deal with Facebook?
  • What are the problems related to greater government involvement in this industry, in your opinion?
  • Do you think Facebook can remain a global monopoly?

Posted by & filed under Change, Chapter 5 - The Organizing Campaign, Communication, Compensation & Benefits, Conflict, Control, Global Management, Human Resource Management, Leadership, Management, Operations Management, Organizational Change, Planning, Social Responsibility, Strategy, Teams.

Description: The collapse of Toys “R” Us Inc. is yet another blow for landlords, who now will have gaping holes of suburban retail space up for grabs. And few tenants would want them.

Source: Fortune.com – video report

Date: Mar 16, 2018

Link: http://fortune.com/2018/03/16/toys-r-us-vacant-storefronts/

Questions for discussion:

Why did the company fail?

  • What could management have done to prevent failure, in your opinion?
  • Why is this situation a particular problem for landlords?
  • How will this failure impact the retail industry?

Posted by & filed under Communication, Conflict, Control, Leadership, Management, New product, Planning, Social Responsibility, Technology.

Description:  But while the social media giant is most under fire, the problem is industry-wide.

Source: FastCodesign.com

Date: Mar 22, 2018

Link: https://www.fastcodesign.com/90164921/facebook-has-an-app-problem

Questions for discussion:

  • How does the article describe and explain the problem?
  • What are the solutions from a corporate and user point of view?
  • Do you think users of Facebook and other apps will change their behaviors, given recent events?

Posted by & filed under Global Management, Human Resource Management, Innovation/Creativity, Management, New product, Operations Management, Planning, Strategy, Technology.

Description: Forget space travel; this is the future we really need.

Source: Bloomberg.com

Date: Mar 8, 2018

Link: https://www.bloomberg.com/news/articles/2018-03-08/your-next-hotel-room-might-have-wine-on-tap

Questions for discussion:

  • Who is the target market for this service?
  • Why does this service make sense from an operations management point of view?

Posted by & filed under Change, Communication, Management, New product, Planning, Technology.

Description: AI drives recommendations, but humans still play a role

Source: eMarketer.com

Date: Mar 22, 2018

Link: https://www.emarketer.com/content/publishers-use-ai-for-content-recommendations-and-ad-targeting

Questions for discussion:

  • Summarize the description of how AI is used in publishing.
  • Why are humans still needed, in your opinion?

Posted by & filed under Change, Conflict, Control, Decision Making, Human Resource Management, Leadership, Management, Motivation, Operations Management, Organizational Change, Planning, Strategy, Teams.

Description: WestJet Airlines Ltd.’s announcement of a new chief executive, effective Thursday, marks an abrupt end to an eight-year run for outgoing CEO Gregg Saretsky.

Source: Globe.ca

Date: Mar 08, 2018

Link: https://www.theglobeandmail.com/report-on-business/westjet-ceo-gregg-saretsky-retires-effective-immediately/article38247007/

Questions for discussion:

  • Why do you suppose leadership changes so abruptly so often at WestJet?
  • Do you think this change at the helm will affect employee performance?

Posted by & filed under Conflict, Control, Decision Making, Entrepreneurship, Management, Operations Management, Planning, Social Responsibility.

Description: It started with a customer complaint after a minor fender bender. It ended with an alarming investigation.

Source: CTV.ca – video report

Date: March 10, 2018

Link: https://www.ctvnews.ca/w5/investigation-into-auto-body-repairs-reveals-inflated-charges-incomplete-work-1.3836092

Questions for discussion:

  • Why is this fraud so difficult to control?
  • What would you advise the industry to help mitigate the level of abuse?
  • What other insured industries are likely to be experiencing a similar problem?