Description: Amazon CEO Jeff Bezos has released his latest annual shareholder letter. In the letter, Bezos stressed the importance of having high standards in running a business. By setting high standards, companies are able to live up to “ever-rising customer expectations,” he said.
Date: Apr 19, 2018
Questions for discussion:
- What does Jeff Bezos say about setting high standards?
- Do you agree with his perspective?
- How does this relate to management and leadership in an organization?
- What can managers of other firms learn from Jeff Bezos’ letter?