Description: Canada plans to scrap a major IBM federal payroll plan that created chaos for thousands of government workers and will have cost the government almost $1 billion by the time it’s over.

Source: BNN.ca

Date: Mar 01, 2018

Link: https://www.bnn.ca/ottawa-to-scrap-ibm-payroll-plan-gone-awry-costing-1-billion-1.1014734

Questions for discussion:

• What lessons are to be learned from this fiasco by managers at IBM, government and representatives of unionized employees?
• How do you think it speaks to the issue of organization size and scale of operations?