Posted by & filed under Decision Making, Ethics, Leadership, New product, Social Responsibility, Technology.

Description: Tesla is recalling all its 90,000 Model S sedans worldwide after a customer reported that her seat belt became disconnected. This is the largest recall by Tesla yet. Interestingly, the recall was made after only one complaint.

Source: CBC

Date: November 20, 2015

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Questions for Discussion:

  1. Will this recall affect Tesla’s sales?
  2. Given that Tesla recalled all the cars after only one complaint, is this good corporate social responsibility.

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