Description: Technology has made it easier for people to tip. Starbucks will soon allow customers to leave a tip using a mobile app. It is almost impossible today for customers to forget to tip.
Date: March 13, 2014
Questions for Discussion:
- According to Bruce Sellery, what is “Guilt Tipping”?
- How has technology influenced higher tipping?
- In your view, is technology too pervasive? Shouldn’t tipping be discretionary?
- Do these new measures influence your behaviour towards tipping?