Posted by & filed under Change, Operations Management, Strategy, Video Report.

Description: Air Canada CEO Calin Rovinescu discusses the procedural changes that led Air Canada to post its best second quarter earnings ever; Air Canada has been in business for 75 years.

Source: CBC

Date: Oct. 18 2013

Video link:  http://www.cbc.ca/player/News/Business/ID/2412964045/

Questions for Discussion:

  1. Explain the process that eventually led to Air Canada’s successful quarter earnings?
  2. Do you agree with these changes; are there any drawbacks to these changes?
  3. Do you see these gains to be sustainable for Air Canada? Why or Why not?
  4. What are some of the legacy costs for Air Canada?

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