Tim Hortons franchisee organizer has licence revoked amid public squabble

Posted by & filed under Communication, Conflict, Control, Decision Making, Global Management, Industrial Relations, Leadership, Management, Negotiation, Operations Management, Organizational Change, Organizational Structure & Design, Planning, Strategy, Teams.

Description: Head office and group of franchisees have been sparring over a number of issues Source: CBC.ca Date: Apr 10, 2018 Link: http://www.cbc.ca/news/business/tim-hortons-franchisee-kuziora-1.4612559 Questions for discussion: Summarize the issues facing Tim Hortons as an organization? How would you advise management to mitigate the dispute with franchisees? How would you advise management to mitigate the bad… Read more »

Zuckerberg Just Proved Once Again That Congress Doesn’t Understand The Internet

Posted by & filed under Change, Chapter 13 - Future Issues, Control, Decision Making, Entrepreneurship, Ethics, Innovation/Creativity, Leadership, Management, Motivation, New product, Planning, Social Responsibility, Strategy, Technology.

Description:  Today’s jumbled Facebook hearing left little faith that Congress could ever draft a useful data-protection bill, much less agree on one. Source: FastCompany.com Date: Apr 11, 2018 Link: https://www.fastcompany.com/40557799/zuckerberg-just-proved-once-again-that-congress-doesnt-understand-the-internet?utm_source=postup&utm_medium=email&utm_campaign=Fast%20Company%20Daily&position=1&partner=newsletter&campaign_date=04122018 Questions for discussion: Do you agree with the opinions expressed in this article? What should government do, if anything?

How Facebook Helps Shady Advertisers Pollute the Internet

Posted by & filed under Control, Decision Making, Entrepreneurship, Ethics, Global Management, Innovation/Creativity, Leadership, Management, New product, Planning, Social Responsibility, Strategy, Technology.

Description: It was a Davos for digital hucksters. One day last June, scammers from around the world gathered for a conference at a renovated 19th century train station in Berlin. Source: Bloomberg.com Date: Mar 27, 2018 Link: https://www.bloomberg.com/news/features/2018-03-27/ad-scammers-need-suckers-and-facebook-helps-find-them Questions for discussion: Summarize the warnings managers and users should take away from this article? Can anything… Read more »

Air Canada flight staff graded on appearance, sexually harassed by management, union alleges

Posted by & filed under Communication, Conflict, Control, Decision Making, Ethics, Human Resource Management, Individual Behavior, Industrial Relations, Management, Social Responsibility, Teams.

Description: Airline says it has zero tolerance for harassment or discrimination Source: CBC.ca Date: Mar 28, 2018 Link: http://www.cbc.ca/news/business/air-canada-sexual-harassment-flight-attendants-cupe-1.4597640 Questions for discussion: Summarize the issues raised in this report. How should management and employees deal with complaints?

Walmart Pulls Cosmo From Checkout. Plus! Guess Who’s Claiming Victory.

Posted by & filed under Control, Decision Making, Ethics, Global Management, Leadership, Management, Operations Management, Planning, Social Responsibility, Strategy, Teams.

Description: Walmart customers looking to toss the latest issue of Cosmopolitan magazine into their shopping carts will have to search the superstore a little harder. Source: NYTimes.com Date: Mar 28, 2018 Link: https://www.nytimes.com/2018/03/28/business/media/walmart-cosmo.html?rref=collection%2Fsectioncollection%2Fbusiness&action=click&contentCollection=business&region=stream&module=stream_unit&version=latest&contentPlacement=6&pgtype=sectionfront Questions for discussion: What does this debate say about changing social attitudes? How should retail managers and publishers deal with the debate… Read more »

Facebook Is Making Big Changes to Its Relationship With Data Brokers

Posted by & filed under Change, Communication, Conflict, Control, Innovation/Creativity, Leadership, Management, Motivation, New product, Operations Management, Planning, Social Responsibility, Strategy, Teams, Technology.

Description: Facebook is placing new limits on the data it shares with data brokers—companies like Acxiom and Oracle Data Cloud, which compile dossiers on consumers so as to make it easier for advertisers to target them with appropriate pitches. Source: Fortune.com – video report Date: Mar 29, 2018 Link: http://fortune.com/2018/03/29/facebook-data-brokers-changes/ Questions for discussion: What are the changes taking… Read more »

If Tim Cook Hates Facebook’s Privacy Sins, He Could Do More About It

Posted by & filed under Communication, Conflict, Control, Decision Making, Ethics, Global Management, Innovation/Creativity, Leadership, Management, Planning, Social Responsibility, Strategy, Technology.

Description:  Apple has been outspoken about user data privacy, but hasn’t required a bigger warning label on the Facebook iOS app. Source: FastCompany.com Date: Mar 29, 2018 Link: https://www.fastcompany.com/40551319/apple-has-been-an-enabler-in-facebooks-data-harvesting-scandal?utm_source=postup&utm_medium=email&utm_campaign=Fast%20Company%20Daily&position=4&partner=newsletter&campaign_date=03292018 Questions for discussion: What are the issues facing managers dealing with privacy? Do you think Tim Cook’s criticisms are fair? How should the industry respond to… Read more »

In search of higher margins, Canada Goose to make more of its own luxury coats

Posted by & filed under Chapter 13 - Future Issues, Compensation & Benefits, Control, Entrepreneurship, Global Management, Human Resource Management, Innovation/Creativity, Leadership, Management, Negotiation, New product, Operations Management, Planning, Strategy, Teams.

Description: Company plans to have as many as 20 stores by the end of 2020 from six now Source: CBC.ca Date: Mar 21, 2018 Link: http://www.cbc.ca/news/business/canada-goose-production-1.4586041 Questions for discussion: Explain the success of the firm from an operations management point of view. Why has domestic production helped increase margins? What else can management do to… Read more »

At A Moment Of Crisis, Facebook Needs Sheryl Sandberg Out Front

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Description: It’s hard to fathom why Facebook’s number two has gone along with a crisis strategy that puts herself (and Mark Zuckerberg) squarely behind the curtain. Source: FastCompany.com Date: Mar 21, 2018 Link: https://www.fastcompany.com/40547010/at-a-moment-of-crisis-facebook-needs-sheryl-sandberg-out-front Questions for discussion: What does the article say about the response expected from Facebook? What do you think is going on… Read more »

Toys ‘R’ Us Is Closing Its Stores — But Who Will Take the Space?

Posted by & filed under Change, Chapter 5 - The Organizing Campaign, Communication, Compensation & Benefits, Conflict, Control, Global Management, Human Resource Management, Leadership, Management, Operations Management, Organizational Change, Planning, Social Responsibility, Strategy, Teams.

Description: The collapse of Toys “R” Us Inc. is yet another blow for landlords, who now will have gaping holes of suburban retail space up for grabs. And few tenants would want them. Source: Fortune.com – video report Date: Mar 16, 2018 Link: http://fortune.com/2018/03/16/toys-r-us-vacant-storefronts/ Questions for discussion: Why did the company fail? What could management… Read more »