Description: Samsung is in damage control mode over exploding Note 7 smartphones. The Gandalf Group’s David Herle, who has corporate crisis management experience, tells BNN how the Samsung can save its brand and repair its reputation with both consumers and carriers. Source: BNN.com – video report Date: Oct 14, 2016 Link: http://www.bnn.ca/company-news/video/why-samsung-needs-to-take-a-page-from-maple-leaf-food-s-book-in-crisis-management~970989 Questions for Discussions:… Read more »
Posts Categorized: Control
Samsung’s losses from Note 7 disaster keep mounting
Description: Samsung distributes flame-proof boxes for Note 7 recall Source: CNNMoney.com – video report Date: Oct 14, 2016 Link: http://money.cnn.com/2016/10/14/technology/samsung-galaxy-note-7-profit-loss/index.html Questions for Discussions: What damage has been done to Samsung branded products? Do you think management has responded to the problems properly?
Bombardier bring in a new CEO
Description: In a move to halt the falling fortunes of Bombardier, the board of directors have replaced their CEO, Pierre Beaudoin, with an outsider, Alain Bellemare. Pierre Beaudoin will now be the Chairman of Bombardier in place of his father. Source: CBC Date: February 12, 2015 Video Link: http://www.cbc.ca/player/News/Business/ID/2653563918/ Questions for Discussion: What were the… Read more »
China food scandal grows bigger
Description: The food scandal in China which was initially thought to be impacting only McDonald is now dragging other major companies such as Starbucks and Burger King Worldwide Inc. The scandal began when it was reported that Shanghai Husi Food Co Ltd., a unit of U.S.-based OSI Group LLC, had supplied expired meat to a… Read more »
Shoppers Drug Mart sees a decline in its profits
Description: Shoppers Drug Mart Corp. posted lower profits in its fourth quarter. This is likely to be Shoppers last quarterly results as a separate public company; it is being acquired by Loblaw Cos. Ltd. Source: BNN Date: Feb 06, 2014 Link: http://www.bnn.ca/News/2014/2/6/Shoppers-profit-squeezed-by-milder-cold-season-stiffer-competition.aspx Questions for Discussion: What are some of the reasons for Shoppers declining profits?… Read more »
Ten major pharmaceutical companies to collaborate
Description: Ten major pharmaceutical companies have decided to collaborate under the guidance of National Institute of Health to develop new drugs for major diseases. This is a major departure from the way pharmaceutical companies have traditionally worked. Source: CBC Date: Feb 04, 2014 Link: http://www.cbc.ca/player/News/Business/ID/2434950263/ Questions for Discussion: List the benefits of such a collaboration?… Read more »
JPMorgan fined $1.7 billion
Description: The U.S. government seems to be coming hard on Wall Street. In a recent judgment, the U.S. justice fined JPMorgan $1.7 billion for failing to inform the authorities over Bernard Madoff’s Ponzi scheme. Source: CBC Date: Jan 10, 2014 Video Link: http://www.cbc.ca/player/News/Business/ID/2429428298/ Questions for Discussion: Should JPMorgan be held responsible and fined… Read more »
Juggling Many Tasks at Once
The digital workplace puts more pressure on employees to attend to multiple tasks at the same time. Research shows that this can be counterproductive because employees are more error prone. Switching between tasks can lead to 20 minutes of lost time for each switch. The solution is focus. Managers have to create a culture where… Read more »
His Goose Is Cooke(d)
Dealing with employee problems is rarely enjoyable, yet action is often necessary to ensure problems are not repeated. When the National Hockey League gave its toughest suspension of the season to the Pittsburgh Penguin’s Matt Cooke, it was trying to send a clear message that violent hits are unacceptable. Cooke is popular with his teammates… Read more »
Big Brother Is (Definitely) Watching
Following the protests in Egypt and the fall of Hosni Mubarak, many are questioning how the Egyptian government chose to respond to social media and the internet. Rather than harnessing its power or, at least minimally, trying to manage it, Mubarak’s regime simply tried to shut it down. Other governments take different approaches, some going… Read more »
