Apple Is on iCloud Nine

Posted by & filed under Communication.

The annual World Wide Developer Conference is a much anticipated event because it has been the venue of choice for Steve Jobs to announce new offerings by Apple. However, this year’s event has been preceded by carefully timed “leaks” of information indicating that the new announcement by Jobs will relate to the launch of iCloud,… Read more »

We’re Having a (Divorce) Party

Posted by & filed under Communication, Conflict, Teams.

The primary referenced article makes mention of summer of 2010 as the “the Summer of Divorce.” While that was disputed even within the article, recent months have seen one very contentious divorce – that of former Los Angeles Dodgers owners Charles and Bonnie Bronfman – as well as an announcement of the separation and impending… Read more »

Oops, Another Security Breach (and Communication Misstep)

Posted by & filed under Communication, Global Management.

After delaying an announcement for more than a week, Sony finally admitted its network had been hacked, compromising the data of 77 million users of PlayStation and potentially putting their credit information at risk. The backlash was immediate. In its defense, Sony argued the delay was necessary to give the company time to conduct investigations…. Read more »

To Blog or Not to Blog?

Posted by & filed under Communication.

Companies are embracing social media almost to excess. Communicating via Facebook and Twitter are not that difficult. Blogging, while more effective and richer, is a bit more involved. Tumblr software offers an interface that makes it easier to communicate and gives users more options for getting their message out to others. QUESTIONS: Follow the links… Read more »

The Technological Side of Social Upheaval

Posted by & filed under Communication.

When former Egyptian President Hosni Mubarak shut down internet access in the country, most thought it was just an attempt to control what was being reported about the situation. What we may just now be realizing is the important role that social media played in the protests and the eventual toppling of the president. Different… Read more »

You Said What?

Posted by & filed under Communication.

A new industry is emerging from the world of high tech – reputation management companies. With the rise of online customer review websites and prominence of instant communication technologies like Twitter, companies are finding the need to manage how and what kind of information is disseminated. Reputation management companies are helping companies protect their information… Read more »

M: Check Your Phone at the Gate

Posted by & filed under Communication.

This article provides a somewhat humorous, yet real, look at the effect of communication technology on human interactions. Volunteers at the Memorial Golf Tournament in Dublin, Ohio ask each spectator whether they have cellular telephones upon entrance to the course. PGA rules prohibit cell phones on courses during tournaments to prevent golfers from being distracted…. Read more »

True Bipartisanship

Posted by & filed under Communication, Conflict.

Following a national election dominated by two parties, Conservatives and Labour, Britain’s Liberal Democrats are in a position to accomplish parts of their agenda if they align with the Conservatives to create a working majority in the House of Commons. The two parties do not always see eye to eye on issues, but recognize the… Read more »

Graffiti War

Posted by & filed under Communication, Conflict.

A unique piece on graffiti art provides an excellent opportunity to address two main topics combined in Chapter 15. In 1985, graffiti artist Robbo established his legend with a classic rendition in London’s Camden District. More recently, upstart and commercial graffiti artist Banksy painted over the piece. Although retired (from graffiti) for more than a… Read more »

Tiger Talk

Posted by & filed under Communication.

In a much celebrated public case of multiple indiscretions, superstar Tiger Woods has fallen out of favor with many. He temporarily suspended his golf career – although that appears likely to resume soon – lost several lucrative marketing contracts and briefly entered a rehabilitation facility. Now Woods is trying to salvage his public image, if… Read more »