Banning bottled water in university campuses

Posted by & filed under Change, Conflict, Environment, Ethics, Social Responsibility, Video Report.

Description: Increasing number of universities is banning the sale of bottled water in university campuses. They want students to instead use municipal water. Source: CBC Date: March 15 2013 Video link: http://www.cbc.ca/player/News/Business/ID/2345918765/ Questions for Discussion: Do you agree with the decision to ban bottled water in universities? Do you agree with the argument that the… Read more »

Return of hockey should boost business

Posted by & filed under Conflict, Management, Social Responsibility.

Description: Hockey returns after a four month lockout. It is expected that local businesses should see an increase in consumer activity and sponsors will finally see some return on their investments.     Source: thestar.com Date: January 18 2013 Text: http://www.thestar.com/news/gta/article/1317152–nhl-lockout-return-of-hockey-will-boost-consumer-activity-near-arenas Questions for Discussion: There was a lot of skepticism around whether fans would stay away… Read more »

Insurers lodge complaint against RBC, BMO

Posted by & filed under Conflict, Environment, Strategy.

Description: In Canada, banks cannot promote insurance products on their websites. Recently, insurance brokers lodged a complaint alleging that RBC and BMO are flouting Ottawa’s rules by promoting insurance on their websites. Source: The Globe and Mail Date: April 23, 2012 Link: http://www.theglobeandmail.com/globe-investor/insurers-lodge-complaint-against-rbc-bmo/article2410371/ Questions for Discussion:   Do you agree that the Canadian government should… Read more »

Ottawa Questions Target’s Move to Canada

Posted by & filed under Change, Conflict, Diversity, Environment, Global Management, Organizational Change, Social Responsibility.

Description: The Canadian federal government has ordered a review of U.S. retail giant Target Corp.’s move into Canada, examining whether it would be of net cultural benefit to Canada.   Source: The Globe and Mail Date: April 05, 2012 Link: http://www.theglobeandmail.com/globe-investor/ottawa-to-review-targets-move-to-canada/article2393504/ Questions for Discussion: Do you agree that the Canadian government should question whether Target Corp…. Read more »

Helping Consumers to Complain

Posted by & filed under Communication, Conflict, Entrepreneurship, Social Responsibility, Technology.

Dave Carroll, a Halifax based musician and song writer, started “Gripevine”—a company that gave consumers a platform to complain about firms and also gave firms an opportunity to respond to these complaints and resolve them. It started when Mr. Carol’s guitar was broken by United Airlines baggage handlers, and he posted a complaint video on… Read more »

We’re Having a (Divorce) Party

Posted by & filed under Communication, Conflict, Teams.

The primary referenced article makes mention of summer of 2010 as the “the Summer of Divorce.” While that was disputed even within the article, recent months have seen one very contentious divorce – that of former Los Angeles Dodgers owners Charles and Bonnie Bronfman – as well as an announcement of the separation and impending… Read more »

True Bipartisanship

Posted by & filed under Communication, Conflict.

Following a national election dominated by two parties, Conservatives and Labour, Britain’s Liberal Democrats are in a position to accomplish parts of their agenda if they align with the Conservatives to create a working majority in the House of Commons. The two parties do not always see eye to eye on issues, but recognize the… Read more »

Graffiti War

Posted by & filed under Communication, Conflict.

A unique piece on graffiti art provides an excellent opportunity to address two main topics combined in Chapter 15. In 1985, graffiti artist Robbo established his legend with a classic rendition in London’s Camden District. More recently, upstart and commercial graffiti artist Banksy painted over the piece. Although retired (from graffiti) for more than a… Read more »

Late-Night Bickering

Posted by & filed under Conflict, Negotiation.

Conan O’Brien’s reign as host of The Tonight Show ends on January 22. However, the parting with NBC has been anything but amicable. NBC first announced that it was moving O’Brien’s show past midnight to bring Jay Leno back to late-night television. When O’Brien balked, negotiations for an exit spurred a furry of bad-mouthing. In… Read more »